Residential pool service across Newcastle and the Hunter

Professional pool care, matched to how much help you need.

Name: Integra Pool Service Pty Ltd
Price range: $$$

Choose Full Service, Medium Service or Test & Balance according to the cleaning and maintenance you want Integra to manage. Every regular plan uses professional digital testing, calculated balancing and clear reporting.

Compare regular services Call Integra

13-point digital testing Calculated balancing Digital service reports

See Integra on site Residential pool servicing in action

Muted continuous loop

01 Full Service Cleaning, vacuuming and water care 02 Medium Service Shared cleaning responsibility 03 Test & Balance Professional chemistry support

Newcastle · Lake Macquarie · Maitland Prices and complete service boundaries are compared immediately below.

Regular residential plans

How much of the pool care do you want Integra to manage?

All three plans use professional digital testing and calculated balancing. Choose based on the physical cleaning and routine equipment work you need completed.

Most complete

Full Service

Integra handles routine vacuuming, broader cleaning and professional water care.

Service price From $88

Weekly/fortnightly $88 · Monthly $98 · plus chemicals Up to 45 min onsite allowance

Integra responsibilityMost complete

Routine pool vacuuming and surface-debris removal
13-point digital testing and calculated balancing
Routine filter and chlorinator attention as required
Digital report with notes and relevant photographs
Wall and tile-line brushing is standard weekly, not fortnightly or monthly

Best fit: owners wanting the core maintenance visit professionally managed.

View Full Service

Availability is subject to address, route and current capacity.

Shared responsibility

Medium Service

You manage vacuuming. Integra manages water care, surface debris, baskets, steps, ledges and routine equipment attention.

Service price $85

Every regular frequency · plus chemicals Up to 25 min onsite allowance

Integra responsibilityShared

Surface debris, skimmer and pump baskets
Accessible steps and ledges brushed
13-point testing, balancing and digital reporting
Filter and chlorinator attention as required
Vacuuming, pool floor, walls and tile-band cleaning are excluded

Best fit: automatic-cleaner users and hands-on owners who manage the floor.

View Medium Service

Weekly, fortnightly and monthly requests remain route-dependent.

Water care only

Test & Balance

You manage physical cleaning. Integra tests, calculates, balances and reports.

Service price $65

One-off or regular visit · plus chemicals Up to 15 min onsite allowance

Integra responsibilityChemistry

WaterLink SpinTouch digital water analysis
Dedicated salinity measurement where relevant
Calculated chemical balancing and treatment
Digital results, additions, notes and recommendations
Physical cleaning and routine equipment maintenance are excluded

Best fit: owners who already clean and maintain the physical pool.

View Test & Balance

Availability depends on the address, frequency and current route capacity.

Green water, visible algae, heavy contamination or equipment failure generally requires a different service.

Do not choose a regular plan simply because its visit price is lower. Send the condition of the pool to Integra so the correct work can be assessed.

View Green Pool Recovery

Complete comparison

Compare your regular pool service cost, time and scope side by side.

The qualifications remain visible here because a lower service price changes the work completed — not the professionalism of the water test.

Swipe table →

Compare byService detail	01 Full ServiceMost complete	02 Medium ServiceShared responsibility	03 Test & BalanceWater care only
Price, frequency and visit allowance
Weekly price	$88 + chemicals	$85 + chemicals	$65 + chemicals
Fortnightly price	$88 + chemicals	$85 + chemicals	$65 + chemicals
Monthly price	$98 + chemicals	$85 + chemicals	$65 + chemicals
One-off availability	Via Casual Service unless approved	Not standard	Available
Onsite time allowance	Up to 45 minutes	Up to 25 minutes	Up to 15 minutes
Water testing and treatment
13-point digital testing	Included	Included	Included
Calculated chemical balancing	Included	Included	Included
Digital service report	Included	Included	Included
Physical cleaning and maintenance
Routine vacuuming	Included	Owner managed	Owner managed
Surface debris & baskets	Included	Included	Owner managed
Steps and ledges brushed	Included	Included	Owner managed
Wall / tile-line brushing	Weekly only	Excluded	Excluded
Equipment boundaries and best fit
Routine filter/chlorinator attention	As required	As required	Observations only
Pool water level	Customer responsibility	Customer responsibility	Customer responsibility
Best fit	Broader professional maintenance	Shared cleaning responsibility	Owner-managed physical cleaning
Ready to choose?	Most complete View Full Service	Shared responsibility View Medium Service	Water care only View Test & Balance

Work beyond a plan’s standard scope or onsite allowance may require an additional charge, a follow-up visit or a different service. Integra confirms suitability before scheduling.

Practical service fit

Which service fits your pool?

Start with the work the pool actually needs. The right plan is the one whose scope matches the condition of the pool and the work you will continue to manage.

Choose Full Service

Professional cleaning is part of the visit.

The pool needs routine professional vacuuming.
You want less hands-on cleaning.
Debris regularly settles on the pool floor.
Broader maintenance time is usually required.

Choose Medium Service

The cleaning workload is deliberately shared.

An effective robotic or automatic cleaner manages the floor.
You handle routine vacuuming.
The pool still needs surface care, baskets and chemistry.
You want routine filter and chlorinator oversight within scope.

Choose Test & Balance

You maintain the pool; Integra manages the chemistry visit.

You handle all physical cleaning.
The priority is accurate testing and treatment.
The pool is otherwise functioning normally.
A short professional chemistry visit is sufficient.

Shared professional standard

The testing standard stays professional. The cleaning scope changes.

Choosing Medium or Test & Balance does not mean a lower-grade water test. The difference is the physical cleaning, equipment attention and time allocated to the visit.

WaterLink SpinTouch testing Professional digital pool-water analysis.

Calculated treatment Treatment decisions based on measured results.

Digital service reports Clear notes, results and recommendations after the visit.

Uniformed local technicians Experienced staff operating across confirmed routes.

Relevant observations Equipment and circulation observations appropriate to scope.

Clear escalation Out-of-scope work is raised rather than assumed.

Need something outside regular plans?

Specialist and problem-pool routes

If the pool needs more than a regular service visit, use the dedicated request path so the correct team can assess it.

Green Pool Recovery

Algae, contamination, cloudy water or equipment failure.

Request help

All residential services

View the full range of regular and specialist options.

View services

How it works

From request to confirmed visit

Choose the plan

Select Full, Medium or Test & Balance based on the work you need completed.

Submit the request

Use the dedicated request form on the service page for that plan.

Integra confirms

We check address, route capacity, access and suitability before confirming.

Visit completed

You receive the digital report after the technician completes the visit.

Important: Submitting a request is not the same as a confirmed booking. Integra will confirm the service address, suitability, access, route capacity and schedule.

Why local pool owners choose Integra

Clear service boundaries before the visit

Professional digital testing on every plan

Transparent pricing and visit allowances

Local technicians on confirmed routes

★★★★★

“Clear communication, professional testing and the report after every visit makes it easy to understand exactly what was done.”

Service areas

Regular residential routes operate across the following areas (subject to current capacity).

NewcastleReliable pool cleaner Newcastle

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Lake MacquarieReliable pool cleaner Lake Macquarie

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Maitland & Hunter ValleyReliable pool cleaner Maitland

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Residential service questions

Choose the plan with the right boundary.

These answers clarify the pricing, scope, route and request process before you open a detailed service page.

Which residential pool service should I choose?

Choose Full Service if you want Integra to handle routine vacuuming and broader cleaning. Choose Medium if you already manage the floor with an automatic cleaner or yourself. Choose Test & Balance if you only need professional chemistry testing and balancing.

Are chemicals included in the service price?

No. Chemical products used during the visit are charged in addition to the service price on all plans.

What is the difference between Full and Medium Service?

Full Service includes routine vacuuming and broader physical cleaning. Medium Service excludes vacuuming, pool floor, walls and tile-band cleaning — those remain the owner’s responsibility.

Does Medium Service include vacuuming?

No. Vacuuming is deliberately excluded from Medium Service so the visit can focus on surface care, baskets, steps, ledges, testing and chemistry.

What does Test & Balance include?

Digital water analysis, calculated balancing, treatment recommendations and a digital report. Physical cleaning and routine equipment maintenance are not included.

Can I request weekly, fortnightly or monthly service?

Yes, subject to route capacity and address suitability. Full Service has a higher monthly rate. Medium and Test & Balance keep the same rate across regular frequencies where available.

Does someone need to be home?

Not usually, provided safe access to the pool and equipment is available. Access requirements are confirmed before the first visit.

What happens if the technician finds an equipment problem?

Out-of-scope issues are noted and raised rather than assumed. Additional work is only completed after agreement.

Is regular servicing suitable for a green pool?

No. Green water, heavy algae or contamination usually requires a different service path. Use the problem-pool request instead of a regular plan.

Can I request a one-off clean?

Test & Balance is available as a one-off. Full and Medium are primarily regular-route services. One-off broader cleaning is handled via Casual Service or specialist assessment.

Where are regular services available?

Across Newcastle, Lake Macquarie, Maitland and surrounding Hunter routes, subject to current capacity.

Is submitting a request the same as confirming a booking?

No. A request starts the process. Integra confirms the address, suitability, access, route capacity and schedule before a visit is booked.

Visit the Pool Help Centre

Ready to request?

Choose the scope before requesting the visit.

Open the detailed service page, review the complete boundary and submit the dedicated request from there.

Most complete Request Full Service Vacuuming and broader maintenance → Shared Request Medium Service Shared cleaning responsibility → Chemistry only Request Test & Balance Chemistry-focused support →

Not sure which service fits? Talk to the team before you choose a plan.

Call 0466 632 036 Send a general service enquiry

Submitting a request does not create a confirmed appointment. Integra will confirm the service address, suitability, access, route capacity and schedule.