Choose the closest match. We will confirm the correct scope before booking.
Start with the pool, not a generic booking
The right pathway depends on what the pool actually needs.
Routine maintenance, recovery work, equipment faults and managed sites require different time, tools and reporting. Integra confirms the right scope before scheduling.
Scheduled care
Regular residential service
Choose Full Service, Medium Service or Test & Balance according to how much cleaning support you want handled.
Clear pricing boundaryChemicals are charged separately on every regular residential plan. Water-level maintenance is not included. Route availability, access, condition and work beyond the stated onsite allowance can require a different service or additional approval.
12staff
8service vehicles
4core regions
2021established
Independent. Local. Accountable.
Professional systems behind every pool visit.
The technician at your pool is supported by senior staff, structured service scopes, local facilities and an established operating team. That matters when water chemistry, circulation and equipment issues overlap.
01
Qualified, accountable people
Uniformed technicians work within defined scopes and receive ongoing training, field leadership and technical backup.
02
Testing and service records
Professional digital water analysis, calculated treatment and documented observations replace visual guesswork.
03
Permanent local support
Argenton retail and water testing plus Wallsend workshop and operational support sit behind the mobile service routes.
04
Independent product advice
Integra is not tied to a franchise product range, allowing recommendations to be based on the pool and the job required.
SPASA member$20M public liabilityPolice-checked field teamManufacturer trainingDigital service reporting
Authorised dealer network
Equipment brands we supply, install and support.
Integra is an authorised dealer for leading pool-equipment brands and an approved service agent for selected manufacturers. Our team can help with equipment selection, installation, commissioning, repairs and ongoing technical support.
Residential, commercial and managed properties
One operating team. Different service pathways.
A family pool, apartment complex, accommodation facility and rental portfolio should not be forced through the same checklist. Integra structures the scope, records and communication around the site.
The regional hubs define local coverage, conditions and suburb pathways. Exact availability is confirmed for the address, requested frequency and work required.
Integra operates established service routes across Newcastle, Lake Macquarie, Maitland and selected Hunter Valley communities. Availability depends on the exact address, requested service, frequency, travel requirements and current route capacity. Specialist and managed-property work may have different availability from regular residential routes.
Which regular residential service should I choose?
Choose Full Service when you want routine vacuuming, surface debris, baskets, digital testing and balancing handled together. Choose Medium Service when you or an effective automatic cleaner manages the floor and Integra handles chemistry, surface debris, baskets, steps and ledges. Choose Test & Balance when you perform all physical cleaning and want professional water analysis and treatment only.
How much does regular pool service cost?
Weekly and fortnightly Full Service starts from $88 plus chemicals, with monthly Full Service at $98 plus chemicals. Medium Service is $85 plus chemicals. Test & Balance is $65 plus chemicals. Each plan has a defined onsite allowance and scope, and route availability applies.
Are pool chemicals included in the service price?
No. Regular residential service prices cover the agreed labour and onsite allowance. Chemicals are charged separately according to what the water requires. This avoids building an assumed chemical allowance into every visit, including visits where the pool needs very little treatment or substantially more than usual.
Can a routine pool service fix green water?
Usually not. Green, heavily algae-affected or contaminated water generally needs a dedicated recovery process with assessment, treatment, circulation and filtration checks, follow-up testing and potentially additional visits. Clear photographs help Integra direct the job to the correct pathway.
Does Integra maintain or top up the pool water level?
No. Maintaining and topping up the pool water level remains the customer's responsibility. The pool should have sufficient water for the circulation and filtration equipment to operate safely at the time of service.
Request the right pool service
Tell Integra what the pool actually needs.
Send the address, current condition, preferred service and any useful photographs. The team will confirm coverage and direct the enquiry to the right pathway.
Newcastle, Lake Macquarie, Maitland & selected Hunter routes