Regular residential
Weekly, fortnightly or monthly pool care with clear cleaning and chemistry scope.
View residential plans →Pool services across Newcastle and the Hunter
Pool services built around what the pool actually needs.
From regular residential maintenance and one-off cleaning to green pool recovery, equipment work and managed-property programs. Clear scope, professional testing and accountable reporting from one local service team.
Residential maintenance
Green pool recovery
Equipment work
Commercial & strata
One local service team
From routine care to technically difficult pool work.
Choose by how the pool is used, how much support you want or the problem that needs solving.
01
Regular care
Residential service plans
Full Service, Medium Service and Test & Balance.
02
Problem solving
Specialist & one-off services
Casual cleaning, recovery, repairs, installs and inspections.
03
Structured programs
Managed-property services
Commercial, strata, real-estate and shared facilities.
Find the right service
Start with what you need
Use these pathways to reach the most relevant service page or enquiry route.
One-off or casual
Occasional cleaning, presentation or seasonal work without a regular route.
View Casual Service →Green or problem pool
Recovery treatment for algae, contamination or heavily discoloured water.
View Green Pool Recovery →Managed properties
Commercial, strata and real-estate programs with reporting and site coordination.
View managed programs →Residential services
Three clear regular plans
Choose according to how much physical cleaning you want Integra to handle. All prices exclude chemicals.
Full Service
From $88 + chemicals · up to 45 min
Complete routine cleaning, vacuuming, 13-point digital testing and calculated balancing.
- Full vacuum included
- Surface debris & baskets
- Wall & tile-line brushing (weekly)
- Digital service report
Best when you want cleaning and chemistry handled together.
Medium Service
$85 + chemicals · up to 25 min
You manage the vacuuming. Integra handles water care, surface debris, baskets, steps and ledges.
- No routine vacuuming
- Surface debris & baskets
- Steps & ledges brushed
- Digital service report
Ideal for automatic-cleaner owners.
Test & Balance
$65 + chemicals · up to 15 min
Professional digital testing and calculated balancing. All physical cleaning is excluded.
- WaterLink SpinTouch analysis
- Calculated chemical treatment
- Digital service report
- No cleaning included
For owners who already manage all cleaning.
Need a one-off visit instead?
Casual Service covers occasional cleaning, presentation or seasonal work without joining a regular route.
Specialist and one-off services
Help when normal servicing is not enough
Some pool problems require a specific recovery, repair or assessment rather than a standard maintenance visit.
Green Pool Recovery
Condition-based recovery for algae, storm contamination, neglected pools and heavily discoloured water.
View Green Pool Recovery →
Equipment Repairs
Troubleshooting and repair for pumps, filters, chlorinators, controllers, valves and heating systems.
Discuss an equipment fault →
Equipment Installation
Replacement and upgrade options for pumps, filtration, chlorination, heating and automation.
Discuss an installation →
Pool Handover
Up to 90 minutes of onsite instruction covering equipment, chemistry and practical maintenance.
View Pool Handover →
Holiday & Short-Stay
Scheduled presentation, chemistry and equipment checks for holiday homes and short-stay properties.
Discuss a holiday property →
Pre-Purchase Inspection
Practical assessment of pool equipment and visible operating condition for buyers.
Request an inspection →Managed pool programs
Service structures for organisations and shared properties
These programs are scoped around the site, usage, reporting needs and responsible stakeholders.
Commercial Pool Services
Site-specific servicing for aquatic facilities, accommodation, gyms and other commercial pools.
- Routine cleaning and chemistry
- Chemical records and reporting
- Plant-room observations
- Recovery and repair coordination
Strata Pool Services
Reliable care for shared residential facilities with clear communication to managers and committees.
- Regular cleaning and water management
- Service reports and recommendations
- Transparent approval pathways
- Priority escalation options
Real Estate Pool Services
Pool support for rentals, sales campaigns, tenant changes and new-owner handovers.
- Regular rental-property servicing
- Tenant-changeover checks
- Open-home presentation
- Pre-purchase inspections
What happens next
A clear process from enquiry to report
Choose the service
Review the detailed scope or tell Integra what is happening with the pool.
Confirm suitability
The office confirms service area, route availability, access and the appropriate service type.
Technician attendance
The technician completes the agreed scope, records readings and raises issues requiring further work.
Report and follow-up
Customers receive service information, photographs and recommendations relevant to the visit.
Service areas
Local pool servicing across Newcastle and the Hunter
Availability depends on the required service and the current route.
Newcastle
Residential and managed-property pool care across Newcastle and surrounding suburbs.
View Newcastle coverage →Lake Macquarie
Mobile pool services across Lake Macquarie including major centres and lakeside communities.
View Lake Macquarie coverage →Maitland & Hunter Valley
Scheduled and specialist pool services for Maitland and surrounding Hunter areas.
View Maitland and Hunter coverage →Customer feedback
What local pool owners say
Short extracts from customer feedback already published by Integra.
★★★★★
“Honest, reliable and great value — no-nonsense advice about what you do and don’t need.”
★★★★★
“Professional, polite and helpful. The process was seamless and the pool has never looked better.”
★★★★★
“The pool is properly balanced and kept in pristine condition.”
Common questions
Choosing and booking a pool service
Which residential service should I choose?
Choose Full Service when you want cleaning, vacuuming and water care handled. Choose Medium Service when the pool has an effective cleaner or you manage the vacuuming. Choose Test & Balance when you handle cleaning but want professional testing and chemistry adjustment.
Are chemicals included in residential service prices?
No. Residential service prices cover the agreed onsite service allowance. Chemicals are charged separately according to what the water requires on the day.
Can I book a one-off service without joining a regular route?
Yes. Casual Service is intended for one-off cleaning, seasonal work, presentation before an event and other occasional maintenance needs.
Is a normal service enough when the pool is green?
Usually not. A green or heavily contaminated pool often needs a separate recovery process. Use the enquiry section below and describe the condition of the pool.
Does Integra maintain or top up the pool water level?
No. Maintaining the correct water level is the property owner or site manager’s responsibility.
Where does Integra provide pool services?
Integra services Newcastle, Lake Macquarie, Maitland and surrounding Hunter areas. Availability varies by suburb, service type and current route capacity.
Need help choosing?
Tell Integra what is happening with the pool
Use the contact page for specialist work or when you are unsure which service fits. For regular residential servicing, open the relevant service page first so you can review the complete scope and pricing.