Regular residential servicing
Compare Full Service, Medium Service and Test & Balance to see which option suits your pool and how much help you want from us.
Contact Integra · Local pool support
Tell us what’s going on with your pool. We’ll get you the right help.
Send us your address, a quick description of the problem and a few photos if you can. We’ll work out the right service and let you know the next step.
Right service, first time
Photos help us assess it
Local shop and service team
What do you need help with?
Service · Repairs · Managed pools · Store
Not sure where to start?
Choose the option that sounds closest to what you need.
Where there’s a dedicated service page, we’ll take you there. For equipment faults or anything unclear, use the general enquiry form.
01
Scheduled careRegular residential serviceCompare Full, Medium and Test & Balance services.
02
Problem waterGreen or heavily contaminated poolThis needs recovery work, not a standard clean.
03
Technical supportEquipment fault, repair or installationSend the model, symptoms, error code and photos.
04
Argenton retailWater testing, products or shop visitCheck hours, directions and what to bring.
Newcastle · Lake Macquarie · Maitland
We’ll confirm availability for your suburb and the type of help you need.
Phone
0466 632 036
Call us for service, shop or equipment enquiries.
Email
admin@integrapoolservice.com.au
Tell us your suburb, what’s wrong and how to reach you.
Send photos
SMS the pool or equipment
A photo of the whole pool and equipment area is usually enough to start.
Argenton shop
3/431 Lake Road, Argenton
Water testing, chemicals, equipment, parts and advice.
Choose the right route
Let’s get you to the right answer.
One-off and problem pools
Choose Casual Service for a generally healthy pool that needs a one-off visit. Choose Green Pool Recovery if the water is green, cloudy, storm-affected or badly neglected.
Equipment support
Use the general enquiry form for pumps, filters, chlorinators, cleaners, heating, leaks, error codes, replacements or installations.
Commercial and managed sites
Commercial, strata and real-estate pools need their own service setup, reporting and approval process, so use the page that matches your property.
New owner or handover
Use the Pool Handover page if you have just bought, leased or taken over a pool and need help understanding the equipment, water care and day-to-day maintenance.
Shop, water testing and products
The Argenton Store page contains standard hours, directions, water-sample guidance, product categories, equipment advice and information to bring before visiting.
General service and equipment enquiries
Give the team as much information as possible.
Use this form for equipment problems, general questions or anything that does not fit one of the dedicated service pages.
- Service address and suburb
- Pool condition and visibility
- Equipment brand and model
- Error codes, noise or leak details
- Recent treatment or repair history
- Preferred contact method and timing
Send your enquiry
Tell us what’s happening.
This sends us an enquiry, not a confirmed booking. We’ll review the details and get back to you with the right next step.
Photos make it much easier. Send the whole pool, water colour, equipment area, any leaks, labels, screens or error messages. You can also text photos to 0466 632 036.
Form not displaying? Call 0466 632 036 or email admin@integrapoolservice.com.au. Please do not send payment details through a general enquiry form.
What happens next
What happens after you get in touch.
We review the request first so we can confirm the right service, timing and pricing before anything is booked.
Send the basics
Tell us the address, what the pool or equipment is doing, and add a few photos if you can.
We review it
We check the suburb, the type of problem and whether it belongs with regular service, recovery, equipment or managed-property work.
We confirm the next step
We’ll either recommend the right service, ask for a little more information or arrange an assessment if it cannot be worked out from photos.
Booking or quote
Once the details are clear, we confirm the timing, access and pricing before the job or quote goes ahead.
Argenton pool shop
Need water testing, pool products or help choosing equipment?
Visit the Argenton Store page for shop hours, directions, professional 13-point water testing, sample tips, pool products, equipment and parts.
AddressUnit 3, 431 Lake Road, Argenton NSW 2284
WeekdaysMonday–Friday · 8:00 am–4:00 pm
Saturday8:00 am–12:00 pm
Before travellingCall for specific parts, models or public-holiday hours
Mobile service areas
Pool service across Newcastle, Lake Macquarie and Maitland.
Send us the full address and what you need help with. We’ll confirm whether we currently service that area.
Newcastle
Residential, equipment and managed-property pool enquiries across established Newcastle routes.
View Newcastle coverage →Lake Macquarie
Local servicing supported by Integra’s Argenton retail, water-testing and operational base.
View Lake Macquarie coverage →Maitland & Hunter
Scheduled and specialist enquiries across selected Maitland and Hunter Valley routes.
View Maitland and Hunter coverage →Contact questions
A few things to know before you send an enquiry.
A little detail upfront helps us give you a useful answer sooner.
Is submitting the Contact form a confirmed booking?
No. The form sends us an enquiry. We still need to confirm the address, what work is needed, access, availability and pricing before anything is booked.
Which form should I use for regular residential service?
Start on the Residential Pool Service page. Compare Full Service, Medium Service and Test & Balance, then use the form on the option that best suits your pool.
What should I send for a green or cloudy pool?
Send the address, photos of the whole pool and equipment area, how long it has been green or cloudy, and anything you have already added. Use the Green Pool Recovery page for this type of job.
What information helps with an equipment fault?
Send the brand, model, error code, what it is doing and a few clear photos of the equipment, labels, plumbing and any leaks. Some faults still need an onsite check.
Can I send pool or equipment photos by text message?
Yes. Text the photos to 0466 632 036 with your name, suburb and a short note about the problem.
Can I visit the Argenton shop instead of submitting a form?
Yes. You can visit for water testing, pool products, accessories and general equipment advice. Check the Argenton Store page for hours, directions and what to bring. Call first if you need a particular part or model.
Does Integra service every suburb in Newcastle, Lake Macquarie and Maitland?
We service many suburbs across Newcastle, Lake Macquarie and Maitland, but availability depends on the exact address and the type of work. Include the full service address in your enquiry.
How should commercial, strata or real-estate enquiries be submitted?
Use the Commercial, Strata or Real Estate page that matches the property. Those forms ask for the extra details we need about access, reporting, contacts and approvals.